Privacy Policy

1. Introduction & Scope

Ignite Current ("Company", "we", "us", or "our") operates the ignitecurrent.app website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and related services.

This Privacy Policy applies to all information collected through our website, email communications, and any related services. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

2. Information We Collect

We collect information in several ways:

Personal Information

• Contact Information: Name, email address, phone number, and physical address when you contact us or submit a form
• Professional Information: Company name, job title, and industry when provided
• Account Information: Username, password, and preferences if you create an account
• Communication: Content of emails, messages, and support inquiries

Usage Data

• Pages visited and time spent on each page
• Referring website and links clicked
• Device type, browser, and operating system
• IP address and approximate geographic location
• Search queries and content interactions

Cookies & Tracking

• We use cookies to enhance your browsing experience
• Both session and persistent cookies may be used
• Third-party analytics tools may collect additional data
• See our Cookie Policy for more details

3. How We Use Your Information

We use collected information for various purposes:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Responding to inquiries and providing customer support
• Sending promotional materials and newsletters (with your consent)
• Personalizing your experience and improving content
• Analyzing usage patterns to understand user behaviour
• Detecting and preventing fraud or security issues
• Complying with legal obligations and regulations

4. Data Sharing & Third Parties

We do not sell or rent your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including hosting providers, email services, and analytics platforms. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by law or in response to legal process, including subpoenas or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the context:

• Contact form submissions are retained for 12 months
• Newsletter subscribers remain on list until unsubscribed
• Account information is retained while accounts are active
• Usage logs are typically retained for 90 days
• We will securely delete data when no longer needed

6. Your Rights & Choices

Under Australian Privacy Law, you have the following rights:

Access

You can request access to the personal information we hold about you.

Correction

You can ask us to correct any inaccurate or incomplete information.

Deletion

You can request deletion of your personal information, subject to legal requirements.

Opt-Out

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails.

Data Portability

You can request a copy of your information in a structured, commonly used format.

To exercise any of these rights, please contact us at privacy@ignitecurrent.app.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data in transit
• Secure password requirements for accounts
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Firewalls and intrusion detection systems

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Australia. These countries may have data protection laws that differ from Australian law. By providing information, you consent to such transfers and processing.

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on this page with an updated "Last Updated" date.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ignite Current
Email: privacy@ignitecurrent.app
Phone: +61 2 9988 7654
Address: 456 Technology Park, Sydney NSW 2000, Australia